Privacy policy

Privacy Policy — Gros Garden

Last Updated: August 22, 2026

Gros Garden respects your privacy and is committed to protecting information provided by customers when they use our website or purchase products from our online store.

Information We Collect

When customers place an order, contact us, or use our website, we may collect information such as:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Order information
  • Information necessary to process payments
  • Information voluntarily provided when contacting customer service

How We Use Information

Gros Garden may use customer information to:

  • Process and fulfill orders
  • Process payments
  • Ship products
  • Provide order confirmations and updates
  • Respond to customer-service requests
  • Process returns and refunds
  • Prevent fraud and unauthorized transactions
  • Maintain and improve our website
  • Improve our products and customer experience
  • Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment processors.

Gros Garden does not intentionally store complete payment-card information on its own systems when that information is processed by a third-party payment provider.

Customers should review the applicable payment provider's privacy practices for information regarding payment processing and security.

Sharing Information

Gros Garden does not sell customers' personal information.

We may share information when necessary with service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website/e-commerce service providers
  • Fraud-prevention providers
  • Technology and service providers necessary to operate our store

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, property, or services.

Cookies

Our website and service providers may use cookies and similar technologies to:

  • Operate website features
  • Remember preferences
  • Understand website usage
  • Improve website performance
  • Improve the customer shopping experience

Data Security

Gros Garden takes reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Customer Privacy Questions

Customers with questions regarding their personal information or this Privacy Policy may contact us:

Email: salikakeldo@outlook.com
Phone: 845-361-4266

Policy Changes

Gros Garden may update this Privacy Policy when necessary.

Any updated version will be published on this page with a revised "Last Updated" date.

Contact Information

Gros Garden
23 Badami Dr
Middletown, NY 10941
United States

Phone: 845-361-4266
Email: salikakeldo@outlook.com